- ns1.oceania.com.au 188.8.131.52
- ns2.oceania.com.au 184.108.40.206
RAID10 Disks, 100Mbps uplink, Daily Backups, Quad Core Processors, and 32GB RAM. Centos OS6
Pear and Perl modules PHP 5.4 ++ MySQL 5.5+ Free CGI /PHP Programs – and over 300 free one click install scripts from Softaculous
We’d like you to feel free to host your account without any restriction and will discuss your growth needs as they arise. We do request our clients to use the hosting account disk space and bandwidth for their web hosting needs only. These resources are not for backups, archives or storing/distributing non-web-hosting files (i.e. file-sharing).
- 9:30 am to 8:30 pm Monday to Friday
- CLOSED Weekends and NSW public holidays
- leave us a message that states what your problem is
- make sure you speak your return phone number clearly OR
- follow voice prompt to speak directly with our ‘out of hours’ support technician.
i. That your domain name registration is current and has not expired.
You may check the WHOIS records here: http://whois.domaintools.com/
If your domain name has expired you should contact the registry noted in the WHOIS record to renew and your site will come back in a few hours.
ii. That your internet connection is working.
iii. You have rebooted your system – including routers
B. It is urgent if your site is displaying serious errors and your or your clients cannot access your pages at all. Before calling us please:
i. Be sure that you have upgraded to the most recent updates of any software you are running.
ii. Determine, wherever possible, whether your site is facing a server error or software error.
If you are facing a software error you are advised to contact the support system provided by the software developers.